FAQ

How to buy our Products?

We are selling out products via Fastspring payment processing system. Fastspring currently accepts credit cards, PayPal, Amazon Payments, Bank Wire Transfers, Check or Money Order, Purchase Orders, and certain Real Time Bank Transfers. After you purchase some of our products you will get the invoice from FastSpring for your purchasing department. If you purchase some of the membership products, FastSpring will send you an e-mail with the user name, password and instructions on how to access the Membership download area of 3D STEP or/and SolidWorks models from our database.

If by any chance you can not purchase via Fastspring, just contact us via support e-mail.

How to download Membership 3D STEP/STP models from the pcb-3d.com site?

  1. First you should purchase one of our Basic, Premium or SolidWorks Membership products. For more details visit Products page. After you purchase some of the membership products, FastSpring will send you an e-mail with the user name, password and instructions on how to access the Membership download area of 3D STEP or/and SolidWorks models from our database.
  2. Log in with your Login name and Password from the e-mail prewiously received from Fastspring using the following URL: http://www.pcb-3d.com/wordpress/wp-login.php
    or using “LOGIN” button from the main menu on the site.
  3. After You log in to the site, you can change your Profile information: the first and the last name, e-mail address, website, password…
  4. There is a “PCB 3D” button in the top left corner of the screen which redirects to the home page of the site. Also, if you are logged in you can see the message “Howdy, (your name)” in the top right corner of the screen.
  5. After this, You can download the models using the following URL: http://www.pcb-3d.com/3d-step-models-by-categories or using the “3D CAD MODELS” button from the main menu on the site.
    After you chose the category from which you want to download STEP model/models you will see the list of models which belong to the chosen category. Below every model name download link appears the “3D CAD Model” for downloading STEP models. Also, all categories/subcategories appear on the right widget of the screen.

How to download Free 3D STEP/STP models and the datasheets from the pcb-3d.com site?

For downloading Free 3D STEP CAD Models and/or the datasheets from our library yo don’t need to register, signup or fill you e-mail address. You can easily download models from the Free Models Page.

What should You do if You need only one model from our database?

If you don’t need our entire PCB 3D database, you can purchase Model/Models separately from the Database in .step or .sldprt file formats using following links:

1. Model/Models in STEP file format (http://sites.fastspring.com/pcb3d/product/stepmodelfromthedatabase) or
2. Model/Models in Sldprt file format (http://sites.fastspring.com/pcb3d/product/customsolidworksmodel)

and contact us via support e-mail and send us the Model specification (Datasheet or Package Drawing). After just one or two business days, you will get the Custom Model/Models on your e-mail.

What should You do if You need only one model which doesn’t exist in our database?

If you don’t need our entire PCB 3D database and the Model/Models you need are not available in our Database, we will custom create them for you. You can purchase Model/Models separately from the Database in .step or .sldprt file format using following links:

1. Model/Models in STEP file format (http://sites.fastspring.com/pcb3d/product/customstepmodel) or
2. Model/Models in Sldprt file format (http://sites.fastspring.com/pcb3d/product/customsolidworksmodel)

and contact us via support e-mail and send us the Model specification (Datasheet or Package Drawing). After just one or two business days, you will get the Custom Model/Models on your e-mail.